How Kaiser Permanente’s New MOB Transforms Outpatient Care

Kaiser Permanente opened the doors to its nine-story medical office building in Mission Bay this month.

Totaling 220k SF, the facility houses 106 doctors’ offices and employs approximately 500 healthcare professionals. Services offered in the Mission Bay MOB include adult and pediatric care, a lab and pharmacy, women’s health services and optometry. There's also a Healthy Living education and resource center.

Physician-in-chief Dr. Maria Ansari tells us the new location allows Kaiser to serve a significant number of member patients near their homes and offices, part of transforming outpatient care. "We are meeting them here with everything from intuitive technologies to innovative design to enhance the way we care for members.”

For the new location, the emphasis is on individual patient experience, making medical care easily obtainable, more convenient and focused on choice. The facility provides virtual visit technology that allows primary care physicians to quickly refer patients to specialists, wireless  Internet access for visitors, and its crowning jewel: a state-of-the-art MRI suite complete with private consultation rooms.

Poised in one of the fastest-growing live-work neighborhoods of San Francisco, the Mission Bay MOB even offers an hourly shuttle connecting with Kaiser Permanente’s main campus on Geary Boulevard. The new building, at 1600 Owens St, has earned LEED Gold certification. It also incorporates local artists’ work in its décor and offers on-site Spanish and Chinese interpreters.

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