To Compete With Airbnb, This Hotel Brand Will Offer 24/7 Concierge Services For A Full Year

Looking to become a leader in the luxury home-sharing market, Accor S.A. is updating its loyalty program.

The hotel group will offer 24/7 concierge services to its Onefinestay guests for a full year after their stay. Similar to an around-the-clock event planner, loyalty members can use the service, called "Higher Living," to help plan birthday parties, host showers and arrange weddings. Services range from help pinning down event venues and caterers to arranging day trips or sending flowers to a friend.

Higher Living will be offered exclusively to guests of the Onefinestay luxury rental brand. Accor acquired Onefinestay in 2016 and has been actively growing its footprint. The hotel group additionally purchased Travel Keys and Squarebreak last year and has since merged both under the Onefinestay umbrella. The company now has more than 10,000 units in over 200 destinations around the globe.

Onefinestay aims to offer luxury and personalized experiences with features such as toiletries, private chefs and excursions.

Continue reading this story with a free account

Log in or register
Sign up for more articles like this
Subscribe to Bisnow's National Newsletters
Related Stories

Wall Street Impatient For Big Tech Returns On Data Center Spending

As AI Adoption Ramps Up, Half A Million Property Managers Are In The Crosshairs

Treasuries Hover Around 4.7% As Wall Street Questions If Warsh Is A 'Dove In Hawk's Clothing'

Avison Young Had Assets Frozen By Bank Over Unpaid Taxes

Camden Property Trust Sells West Coast Portfolio, Clears $1.5B Target

Churchill Downs Plans To Sell 9 Casinos, Focus On Horse Racing

Bringing Stability And Savings To CRE Insurance Through Working Layer

More Hotel Owners In Need Of Cash Are Getting It From The Big Brands

Former Arms Dealer Targeting Heartland Apartment Takeover Files For Bankruptcy

SEC Charges REIT, Its Founders With Alleged $152M Fraud Scheme

Equinix Ramps Up Spending Plans Amid Faster-Than-Expected AI Shift

Cortland, Pulte, INVH, Walker & Dunlop Execs Talk Changing Demographics, AI