E-Commerce Is Being Taken Offline

Shopping

E-commerce companies are taking their business back to brick-and-mortar.

While the new stores will allow consumers to look at and touch products they are interested in purchasing, they will not be walking out of the store with those in hand. Digiday reports on companies that, once customers have decided what they would like to buy, have the items shipped directly to those customers' homes, just as the retailer would with a typical e-commerce transaction.

Boll & Branch, a luxury bedding retailer headquartered in New Jersey, is one of the first to test this model, along with ModCloth, Glossier and Madison Reed, according to Digiday.

More retailers are trying this concept because there is a growing recognition that, while consumers want convenience, they still want to see, try and feel products before handing over a credit card.

Experts say having a brick-and-mortar presence helps to strengthen trust between brands and consumers, an essential element given the struggles faced by retailers as of late. With shoppers increasingly spending their money on experiences over merchandise, this could be a perfect solution for retailers moving forward.

Continue reading this story with a free account

Log in or register
Sign up for more articles like this
Subscribe to Bisnow's National Newsletters
Related Stories

REPORT: Amazon Eyes Next Industrial Push With Plans To Expand Same-Day Deliveries

Fed Raises Benchmark Rate, Intensifying Borrowing Cost Blues

Lone Star Seeks 58% Uplift In Under 3 Years With £175M UK Mall Sale

Inside The Nationwide Jockeying For Opportunity Zones 2.0

Furniture Outlet The Dump Is Getting Dumped In Atlanta

Simon Approaching End Of The Road With Struggling Suburban Boston Mall

GTIS Partners Rebrands As Brightshore Capital, Launches $250M Debt Platform

Data Center Spills 5,000 Gallons Of Fuel Into New Jersey River

Hines And Rialto Close Office Credit Fund At $1.1B

Chipotle Adding Hundreds Of New Locations Worldwide

'Beyond A Routine Wobble': 10-Year Treasury Clears 5% Ahead Of Key Fed Meeting

Stockdale Capital Partners, Hamilton Lane Acquire Chino Hills Shopping Center For $157M