E-Commerce Is Being Taken Offline

Shopping

E-commerce companies are taking their business back to brick-and-mortar.

While the new stores will allow consumers to look at and touch products they are interested in purchasing, they will not be walking out of the store with those in hand. Digiday reports on companies that, once customers have decided what they would like to buy, have the items shipped directly to those customers' homes, just as the retailer would with a typical e-commerce transaction.

Boll & Branch, a luxury bedding retailer headquartered in New Jersey, is one of the first to test this model, along with ModCloth, Glossier and Madison Reed, according to Digiday.

More retailers are trying this concept because there is a growing recognition that, while consumers want convenience, they still want to see, try and feel products before handing over a credit card.

Experts say having a brick-and-mortar presence helps to strengthen trust between brands and consumers, an essential element given the struggles faced by retailers as of late. With shoppers increasingly spending their money on experiences over merchandise, this could be a perfect solution for retailers moving forward.

Continue reading this story with a free account

Log in or register
Sign up for more articles like this
Subscribe to Bisnow's National Newsletters
Related Stories

Wall Street Impatient For Big Tech Returns On Data Center Spending

As AI Adoption Ramps Up, Half A Million Property Managers Are In The Crosshairs

Treasuries Hover Around 4.7% As Wall Street Questions If Warsh Is A 'Dove In Hawk's Clothing'

Avison Young Had Assets Frozen By Bank Over Unpaid Taxes

Philly Retail Momentum Spills From Rittenhouse Into Northern Liberties

Camden Property Trust Sells West Coast Portfolio, Clears $1.5B Target

Churchill Downs Plans To Sell 9 Casinos, Focus On Horse Racing

Bringing Stability And Savings To CRE Insurance Through Working Layer

More Hotel Owners In Need Of Cash Are Getting It From The Big Brands

Forget Buildings, Retailers Are Leasing Environments

Former Arms Dealer Targeting Heartland Apartment Takeover Files For Bankruptcy

SEC Charges REIT, Its Founders With Alleged $152M Fraud Scheme