It's Not All About Millennials: Developing Offices For The Overlapping Generation Connected Demographic

Mike Ablon, principal and founding partner of PegasusAblon, does not build or buy offices for millennials.

Instead of limiting himself to one narrow demographic, he builds offices for Generation Connected, the multigenerational, overlapping demographic of people living and working in the fast-paced, interconnected world of today.

Mike Ablon at Bisnow's Big South Office Event
Bisnow: Jeremiah Jensen
Mike Ablon At Bisnow's Big South Office Event

“We took a little bit of a different stance on looking at millennials, which is we did not really look at millennials … We looked at Generation Connected, which is an overlapping demographic overview that takes all of connectivity and the generation we are in now, because the baby boomers are as heavily influenced with connectivity and mobility as the millennials,” Ablon said.

Ablon said the issue in managing the tug of war between generations in the office is not one of open office vs. closed office. The issue he pays attention to is that of overconnectivity. He said it is the thing that unifies Generation Connected.

“You get a lot of people who feel like they are all connected [and yet] they are together alone, and there would be a desire for greater social fabric,” Ablon said.

He addresses this by orienting his office acquisitions around what is outside the walls of the buildings.

“We decided the single most dominant trait of Generation Connected would be how it sat on the city fabric. That street, that urban fabric, that urban room, that ‘third room,’ would be the piece that everybody would have a desire [for],” Ablon said.

According to Ablon, the market is bifurcating into commodity type (in-house amenities) and walk type (out-of-house amenities) assets. His company’s strategy has been to invest in walk type assets.

“When we look at millennials, I am really looking at a broader generation [and] the social answer they are going to want … their environment. Because this generation does know that they are going to work for 60 years, and they are going to try to have a little more of a lifestyle,” Ablon said.

Google Real Estate Project Executive Kristin Chiles at Bisnow's Big South Office Event
Bisnow: Jeremiah Jensen
Google Real Estate Project Executive Kristin Chiles at Bisnow's Big South Office event

Google, known as a millennial magnet, also believes catering to them alone misses the ethos of the market.

“I do not think it is about millennials … It is not just about an age,” Google Real Estate Project Executive Kristin Chiles said.

According to her, people need to be thinking about what works for everybody in the workplace. She advocates focusing on common needs as opposed to generational generalizations.

"I think what is important, at least from our perspective, is to understand who your users are ... you really need to think about who those users are and what kind of space they need," Chiles said.

Gensler Principal Christopher Goggin at Bisnow's Big South Office Event
Bisnow: Jeremiah Jensen
Gensler principal Christopher Goggin at Bisnow's Big South Office event

Gensler principal Christopher Goggin sees the hubbub around millennials vs. every other generation as a mislabeling of the issue.

"I really believe generationally there is no difference. Maybe what the difference from a millennial standpoint is they are the first generation that confidently articulated the needs we all share," Goggin said.

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