Arledge EVP Jeff Pappas and Susan tell us the company found a niche in site selection, incentives negotiation, and real estate brokerage. But it’s more than finding good land or a great property: Companies are seeking locations that reduce employee attrition, increase productivity, and lower labor costs, Susan says. As a value-added service, the firm provides labor and demographic research.

We know what you’re thinking: Isn’t that newly elected Honduran prez Porfirio Lobo Sosa? Yes, it is! Jeff and five clients flew to Honduras last week at the request of Sosa and others actively seeking BPO (Business Process Outsourcing) investment. Jeff's aim: validate Arledge’s demographic research and meet potential employees, most of whom need to be bilingual. Susan says business has been growing since last summer as outsourcing, particularly for data and call centers, trends upward.