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Midwest Multifamily Property Management and Operations Event

RPM, Willow Bridge, John Buck, and more explore operations and management trends across Chicago and the broader region

Event Ended On: Wednesday November 12 2025

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Speakers and Panels

Driving Retention Through Service

The changing face of tenant needs, and what's required to renewals in a competitive environment.

Jillian Larkin

Jillian Larkin

AVP, Willow Bridge
Erin Carney

Erin Carney

Managing Director, Bozzuto
Mike Zucker

Mike Zucker

Managing Partner, Peak Properties
Andy Schnack
Moderator

Andy Schnack

Vice President, Sales, Zentro

Investment, Improvement, and Capital Expenditures

Delivering upgrades to the tenant experience, and what drives satisfaction

Zak Sawan

Zak Sawan

SVP, Midwest Operations, RPM Living
Jeremy Yost

Jeremy Yost

CEO, Yost Management Services

How Smarter Management Shapes the Future of Multifamily Living

What We'll Cover:

  1. Management in Multifamily
    • Delivering tenant satisfaction in a complex market
  2. Mixed Use and Designing Destinations
    • Creating communities at the intersection of multifamily and retail
  3. Proptech and Modernization
    • The tools and technologies modernizing the tenant experience
  4. Luxury vs. Market Rate
    • Distinctions, differences, and best practices
  5. Capital Deployment and Financing
    • Funding fundamentals for optimal tenant improvements

 

What's In Store:

Our annual property management event explores the operational strategies required to translate the visions of building owners to daily satisfaction of customers and tenants. This year, we’ll dive deep into multifamily, exploring the traits, tools, and technologies intrinsic to success in a complex housing market, learning from owners and managers alike on what to watch for and what lies ahead for the city’s residential community and those who call it home.

 

Multifamily Articles and Topics We'll Discuss

 

 

Who You'll Meet: 

Owners, developers, investors, brokers, business consultants, architects, engineers, designers, lawyers, accountants, bankers and public officials.

 

What's Bisnow?

Bisnow events convene the biggest power players in the industry to help you grow your business across a complex market. With engaging discussions, exclusive networking opportunities and the largest and most equipped audience in the field, Bisnow’s unique perspective on the challenges and opportunities of the market makes our programs a must-attend for any CRE professional.

 

For all questions regarding content, speaker recommendations, or sponsorship opportunities, please email Will Follett at Will.Follett@bisnow.com. To request disability-related accommodations, please contact janet.fernandez@bisnow.com no later than seven business days prior to the event.

Venue

The Allegro Royal Sonesta Hotel Chicago Loop
171 W Randolph St
Chicago, IL 60601

Ballroom: Walnut, Lobby Level


Parking Information:

$35 Valet Parking

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Agenda

Time Activity
8:00 AM
9:00 AM
Breakfast and Networking
9:00 AM
9:45 AM
Driving Retention Through Service
The changing face of tenant needs, and what's required to renewals in a competitive environment.
9:45 AM
10:45 AM
Investment, Improvement, and Capital Expenditures
Delivering upgrades to the tenant experience, and what drives satisfaction
10:45 AM
11:30 AM
Closing Networking

Unlock 1 Month Biscred Trial—Bisnow Event Attendees Exclusive!

As a thank-you for attending Bisnow's Midwest Multifamily Property Management and Operations, we’re giving you complimentary access to Biscred’s commercial real estate prospecting database—featuring 5.7M contacts. Your free trial includes 500 credits and access for 30 days. Activate your trial here.

Want to get a recap of everything covered at the event?

Purchase the post-event summary and get the highlights sent to you in a post-event summary. Purchase here.