2017 Retail Outlook: Omnichannel Still Key For Brick-And-Mortar

Shopper, shopping retail, , omnichannel, brick-and-mortar, consumers

Stable growth, a focus on omnichannel and the continued evolution of e-commerce: those are the pillars of this year’s retail outlook.

The latest Fitch Ratings’ Outlook report predicts US retail sales, save those of cars and gasoline, will climb between 3% and 4% in 2017, RetailDive reports. While growth at that level is stable and in line with the 3.8% predicted for the year, experts say it won’t be evenly divided between e-commerce and brick-and-mortar growth—more than half of it is expected to come from e-commerce while in-store sales are projected to grow 1%.

If retailers want any chance of growing more in an era of online shopping, they need to focus on building omnichannel services, experts say. The challenge for retailers is to find how to offer the best mix of services and experiences to draw in consumers who would otherwise buy from Amazon. [RD]

Continue reading this story with a free account

Log in or register
Sign up for more articles like this
Subscribe to Bisnow's National Newsletters
Related Stories

Data Center Leaders Aren't Sweating Calls For An AI Slowdown

'We're At A Juncture': Downtown Boston Retail Finds Its Post-Pandemic Footing

REPORT: Amazon Eyes Next Industrial Push With Plans To Expand Same-Day Deliveries

First Rate Hike Since 2023 Lands Atop 5% Treasury Yield, Ratcheting Up Capital Pressure

Lone Star Seeks 58% Uplift In Under 3 Years With £175M UK Mall Sale

Inside The Nationwide Jockeying For Opportunity Zones 2.0

Furniture Outlet The Dump Is Getting Dumped In Atlanta

Simon Approaching End Of The Road With Struggling Suburban Boston Mall

GTIS Partners Rebrands As Brightshore Capital, Launches $250M Debt Platform

Data Center Spills 5,000 Gallons Of Fuel Into New Jersey River

Hines And Rialto Close Office Credit Fund At $1.1B

Chipotle Adding Hundreds Of New Locations Worldwide