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PODCAST: JLL Workplace Dynamics Lead Amber Schiada On How To Manage Hybrid Work

Bisnow's audio series, Bisnow Reports, examines every facet of the international commercial real estate industry — from the murky future of retail and office to real estate’s reckoning with diversity to the effects of climate change on the built world, and so much more. You can subscribe on iTunes, Spotify and Amazon Music, or scroll down to listen in your browser.

JLL Head of Americas Workplace Dynamics Research Amber Schiada

On this episode, we hear from Amber Schiada, who leads JLL's Americas Work Dynamics and Industry Research platform and is focused on the challenges and opportunities that are impacting companies’ real estate decision-making.

Schiada researches and advises on hybrid work arrangements and has seen how some managers’ views on the office are out of step with their employees'.

“Managers miss the office more than nonmanagers do, by a pretty differential,” she said on the podcast. “Seventy-one percent of managers said they miss working in the office, and only 29% of nonmanagers said that.”

Still, younger workers are more likely to be at their desks every day than their managers because they might have more challenging home office environments or have a greater need for mentorship and connection, she said. Schiada also discussed how a tougher economic climate may — or may not — drive workers back to the office in greater numbers.

“We already saw a drop in remote-only postings," she said. "… There was a spike in remote-only office jobs in terms of posting data over the summer that has started to decline pretty steadily through the last few months. Even employers are not offering that kind of working opportunity as much as they had been.”