Major Title Company Hamstrung By Weeklong Cyberattack

Hackers targeted a major title company in a cyberattack, stunting its operations for at least a week and delaying a number of Chicago-area real estate deals. 

The hack of Florida-based Fidelity National Financial, the parent company of Chicago Title and others, led to setbacks in real estate deals that ranged from half-hour delays to open-ended delays, Crain’s Chicago Business reports. It is unclear if the company is fully operational and recovered from the attack, but it failed to reach its initial expectation of resolving the issues by Sunday, according to The Real Deal.

Pexels/Tima Miroshnichenko

Some users were reporting the system was back online as of Wednesday. 

Seems like they are back live today (as of this morning)

— SFR (@scottautenreith) November 29, 2023

Florida-based Fidelity National Financial couldn't be reached for comment by publication time.  

The company filed a report with the Securities and Exchange Commission last week notifying the government entity of a Nov. 19 cyberattack, writing that Fidelity National Financial blocked access to certain systems as a result, which led to business disruptions. This included its services related to title insurance, escrow, mortgage transactions and other technology serving the real estate and mortgage industries. 

Fidelity National Financial wrote in the report that its ongoing investigation revealed that an “unauthorized third party accessed certain FNF systems and acquired certain credentials,” but the company didn't outline the specifics of the breach. 

Ransomware group AlphV/Black Cat allegedly claimed credit for the cyberattack, according to HousingWire

Kathy Nosek, managing broker at 4C Realty in Glen Ellyn, Illinois, told Crain’s her client’s Nov. 22 closing through Fidelity took “about an hour and a half longer than what you would expect,” which wasn’t a major issue. With a closing scheduled for Friday, Nosek’s primary concern is whether the delays at Fidelity will continue, potentially jamming up the pipeline, she told Crain’s.

“We don’t want to have a buyer who has a moving truck sitting out front and they can’t get keys until (the purchase) is funded,” Nosek told Crain’s. “That would bring everything to a screeching halt.”

Continue reading this story with a free account

Log in or register
Sign up for more articles like this
Subscribe to Bisnow's National Newsletters
Related Stories

Senior Housing Shortage Projected To Hit A Million Units

A $5.1T Corner Of CRE Is Struggling To Find Capital

EQT Real Estate Sells 10M SF Southeast Logistics Portfolio

Ethics Disclosure Shows Trump Sold CoStar, Bought CoreWeave Stock In June

How Class-A And Trophy Office Assets Are Redefining What 'Premium' Means

Cold Storage Facilities See Record Vacancy, Flight To Newer Properties

How Net Lease Strategies Are Providing Stable Returns In An Uncertain Investment Landscape

Dolly Parton Leaves Behind A Real Estate 'Empire' She Once Dreamed Of

As Data Center Backlash Grows, EPA Moves To Cut Public Review Rules

'Liquidity Is Back': JLL Reports Increase In CRE Investor Competition Due To Strength Of Credit Markets

One Of Singapore's Largest REITs Plans To Sell 40% Of Its U.S. Data Centers

The New Mixed-Use Playbook: Inside The Rise Of Lifestyle Districts