How To Achieve The Connectivity That Today’s Tenants Need

Connectivity is firmly established as a necessary utility for office tenants. However, there are still many office locations that don’t deliver the connectivity that businesses require. A Bisnow survey carried out in September found that 69% of businesses had moved location to improve connectivity, while 41% of respondents said poor quality connectivity hindered them from doing their job properly on a weekly basis.

The savviest landlords and developers are therefore using all available technologies to achieve high connectivity. Dublin Airport Central has taken IT infrastructure seriously from the first stages of development, and the scheme has now achieved WiredScore Platinum certification.

“Today, fast internet is the most important factor for specific companies searching for office space who see their IT infrastructure as more important than the physical building they occupy,” DAC Head of Sales and Marketing Paul Byrne said. “Until now there has been very little information available to tenants about the quality of internet connectivity in office spaces. Wired Certification provides that transparency and access to information for tenants.”

What Good Connectivity Means

WiredScore has quickly become a recognised benchmark for a landlord to demonstrate a property’s level of connectivity. To achieve Platinum certification, the development must demonstrate an extremely high quality of infrastructure, as well as factors such as good communication with fibre providers, in-building mobile planning and free WiFi in common areas.

All these elements come together to provide a high level of experience for those who use the building. They come at a cost to the developer, of course, but the return will be an increased level of tenant interest. Businesses will increasingly turn away from offices that don’t meet their connectivity requirements.

Additional concerns for a landlord or property owner are IT security and reliability. Business operations are now so dependent on the internet that tenants need to be assured that they can stay online at all costs.

“At DAC we have installed multiple diverse routes underground that deliver fibre optic connectivity to the IT hub in each building,” Byrne said. “In addition, there are several different IT routes into the overall campus for further security. Being an airport city, IT security is one of, if not the, most important requirements we deliver for our customers.”

To ensure reliability, developments are increasingly including back-up generators to supply emergency power if needed. DAC has taken this further by providing space within the buildings’ plant areas for tenants to install their own private generators.

Future Proofing

It’s not enough for a business to improve connectivity for today’s technology, however. The speed of improvements to both wireless and mobile connectivity and what can be done with technology mean that an office provider must keep one eye on the future.

“We have invested and we continue to invest very significant capital into future proofing our campus,” Byrne said. “In a rapidly evolving digital economy, technology is increasingly central to operations. Fast and reliable connectivity is the lifeblood of any modern business.”

An example of DAC’s investment in future proofing is the inclusion of a distributed antenna system to effectively provide high-speed wireless coverage across the campus buildings. This means that when 5G is rolled out, for example, high mobile connectivity should be available.

“Being an airport city, physical connectivity has always been one of our main unique selling points in terms of attracting companies here,” Byrne said. “However, in respect of the actual building and services, achieving world class IT infrastructure was a goal for us from the very beginning as we have always recognised that business continues to evolve at a rate of knots and we must stay up with the pace. For perspective, the iPhone only turned 12 this year, it still isn’t even a teenager. Where will the world be in a decade?”

We are already getting glimpses of how 5G, artificial intelligence and the Internet of Things will change the way we operate. To ensure businesses can make the most of new technology when it arrives, a landlord must lay the IT foundations today.

This feature was produced by Bisnow Branded Content in collaboration with Dublin Airport Central. Bisnow news staff was not involved in the production of this content.