Registration Questions

Call: 202-684-2034
Email: eventregistration@bisnow.com

Request Speaker Information

Speaker Topics

Tell us a Little More

Speakers and Panels

Michael “Micky” Cicchinelli

Michael “Micky” Cicchinelli

Principal & CEO

SVN Chicago Property Management

Michael “Micky” Cicchinelli

Principal & CEO

SVN Chicago Property Management

Micky leads the daily operations of a high-performance team, focusing on transparency, accountability, and client-driven results. With experience across all asset types—office, industrial, retail, mixed-use, and multifamily—he drives strategy and execution in operations, leasing, construction, and asset optimization. He began his career in REO management, gaining hands-on asset stabilization and repositioning expertise. Today, he works with institutional investors, capital groups, and international owners to unlock long-term value in Chicagoland real estate. Micky is a licensed Managing Broker in Illinois, and before SVN, held leadership roles at Kinzie Real Estate Group and Marc Realty. He is a Miami University (Ohio) graduate and a lifelong Chicagoan who resides in Northbrook with his wife and two sons.

Driving Retention Through Service

The changing face of tenant needs, and what's required to renewals in a competitive environment.

Jillian Larkin

Jillian Larkin

AVP

Willow Bridge

Erin Carney

Erin Carney

Managing Director

Bozzuto

Mike Zucker

Mike Zucker

Managing Partner

Peak Properties

Andy Schnack
Moderator

Andy Schnack

Vice President, Sales

Zentro

Investment, Improvement, and Capital Expenditures

Delivering upgrades to the tenant experience, and what drives satisfaction

Zak Sawan

Zak Sawan

SVP, Midwest Operations

RPM Living

Jeremy Yost

Jeremy Yost

CEO

Ironhold Asset Management

Molly Phelan

Molly Phelan

Partner

Siegel Jennings

Jack Robbins
Moderator

Jack Robbins

Vice President

Evolution Sustainability Group

Chuck Hurchalla
Moderator

Chuck Hurchalla

Founder and CEO

Evolution Sustainability Group

Jeremy Yost

CEO

Ironhold Asset Management

Jeremy Yost is a decorated U.S. Navy veteran and visionary real estate developer with a commanding record of leadership, growth, and community impact. During his four years of active duty, he was named Sailor of the Year twice for his command and was a two-time runner-up for Blue Jacket of the Year for Navy Region Midwest. While serving, he earned his Bachelor’s Degree in Management from the University of Phoenix—an early demonstration of his relentless drive and discipline.

Mr. Yost advanced his education by attending the graduate school of technology at Eastern Illinois University and completing his MBA from Michigan State University. Since founding his first real estate venture in 2009, he has grown into a leading force in affordable and supportive housing, senior living, and hospitality across Illinois and Indiana—successfully overseeing the development of more than $200 million in real estate assets.

He currently serves as Managing Partner of Innovative Development Partners, LLC and leads Yost Management Services, Inc., which operates 24 multifamily housing communities, multiple assisted living facilities, and the Hilton Garden Inn and McKenna-Yost Convention Center.

Beyond business, Mr. Yost is a Master Mason at Masonic Lodge #35 in Charleston, Illinois, and is deeply committed to civic service. He sits on the boards of Illinois Affordable Housing, NFP, Illinois Housing Council, Affordable Assisted Living Coalition (legislative committee), and the South Central Continuum of Care. His previous leadership roles include the Eastern Illinois University Panther Club Executive Board, Chair of Fundraising for EIU Athletics, Charleston Area Chamber of Commerce Board, and Finance Officer for American Legion Post 93.

His accolades include EIU Panther Club's Rookie of the Year, Biggest Catch Fundraiser (twice), and Partner of the Year by the Coles County Council on Aging. His work and leadership have been featured in CEO Magazine, E! Online, The Daily Caller, OK! Magazine, Reuters, and most recently as one of the Top Leaders on Fox 5 San Diego.

In recognition of his significant contributions to supportive housing development, Mr. Yost was honored with the Supportive Housing Developer Recognition of Service award at the 2025 Home Illinois Summit.

Mr. Yost resides in Charleston, Illinois, where he proudly raises his children and continues to invest in the future of his community.

Molly Phelan

Partner

Siegel Jennings

Molly is a partner in the Chicago Office of Siegel Jennings, a national property tax law firm. As a litigator and trusted advisor, she collaborates with Owners, Asset Managers, Acquisition teams and Tax Departments to identify, create and execute property tax reduction strategies. She becomes a member of her clients’ management team. Her goal is to maximize and protect the full potential of real estate assets, minimize related tax liabilities, and resolve disputes with tax authorities and government entities.

Molly’s client experience ranges from family owned 1031 portfolios to national commercial investment funds, including special use properties such as hospital campuses to multi-million-dollar manufacturing facilities.

Her comprehensive understanding of the commercial real estate market was developed in part through her time as a real estate broker in the Chicago area prior to starting her legal career. Molly regularly represents clients in hearings before review boards, local assessors’ offices, the

Illinois Property Tax Appeal Board, and the circuit courts.

Jack Robbins

Moderator

Evolution Sustainability Group

As Vice President of Sales, Jack is responsible for the overall framework and management of Evolution’s go-to-market strategy. With a history in Commercial Real Estate Management and a passion for sustainability, Jack’s focus at Evolution is to find creative approaches to improve corporate bottom-line performance through energy conservation measures, energy risk management, and ESG Solutions.

Chuck Hurchalla

Moderator

Evolution Sustainability Group

Chuck Hurchalla is the president of Evolution Sustainability Group. He has over 30 years of experience in the deregulated energy markets, including natural gas, electricity and petroleum products. He is considered a subject matter expert on hedging strategies and the fundamental and technical drivers of movements in the energy markets, including renewable products. In addition, he has been instrumental in helping clients develop comprehensive energy management solutions that meet or exceed energy efficiency and sustainability goals.

How Smarter Management Shapes the Future of Multifamily Living

What We'll Cover:

  1. Management in Multifamily

    • Delivering tenant satisfaction in a complex market

  2. Mixed Use and Designing Destinations

    • Creating communities at the intersection of multifamily and retail

  3. Proptech and Modernization

    • The tools and technologies modernizing the tenant experience

  4. Luxury vs. Market Rate

    • Distinctions, differences, and best practices

  5. Capital Deployment and Financing

    • Funding fundamentals for optimal tenant improvements

What's In Store:

Our annual property management event explores the operational strategies required to translate the visions of building owners to daily satisfaction of customers and tenants. This year, we’ll dive deep into multifamily, exploring the traits, tools, and technologies intrinsic to success in a complex housing market, learning from owners and managers alike on what to watch for and what lies ahead for the city’s residential community and those who call it home.

Multifamily Articles and Topics We'll Discuss

Who You'll Meet: 

Owners, developers, investors, brokers, business consultants, architects, engineers, designers, lawyers, accountants, bankers and public officials.

What's Bisnow?

Bisnow events convene the biggest power players in the industry to help you grow your business across a complex market. With engaging discussions, exclusive networking opportunities and the largest and most equipped audience in the field, Bisnow’s unique perspective on the challenges and opportunities of the market makes our programs a must-attend for any CRE professional.

For all questions regarding content, speaker recommendations, or sponsorship opportunities, please email Will Follett at Will.Follett@bisnow.com. To request disability-related accommodations, please contact janet.fernandez@bisnow.com no later than seven business days prior to the event.

Venue

The Allegro Royal Sonesta Hotel Chicago Loop
171 W Randolph St
Chicago, IL 60601

Ballroom: Walnut, Lobby Level


$35 Valet Parking

Get Directions

Agenda

Time Activity
1:00 PM
2:00 PM
Breakfast and Networking
2:00 PM
2:45 PM
Driving Retention Through Service

The changing face of tenant needs, and what's required to renewals in a competitive environment.

2:45 PM
3:45 PM
Investment, Improvement, and Capital Expenditures

Delivering upgrades to the tenant experience, and what drives satisfaction

3:45 PM
4:30 PM
Closing Networking

Unlock 1 Month Biscred Trial—Bisnow Event Attendees Exclusive!

As a thank-you for attending Bisnow's Midwest Multifamily Property Management and Operations, we’re giving you complimentary access to Biscred’s commercial real estate prospecting database—featuring 5.7M contacts. Your free trial includes 500 credits and access for 30 days. Activate your trial here.