Jon has 20 years’ experience of launching and growing smart technology and SaaS services into the UK & Irish market. Today he leads the multi-tenant real estate sales team for Quadient’s parcel locker and campus hub business working with property developers, managers, and owners across all residential asset classes.

John started his career with Forte & Accor and then moved onto Sopwell House, the first private business that John managed prior to joining Heythrop Park Resort as Regional Operations Director for 12 years. Looking after up to 9 businesses for an individual entrepreneur is the experience that John relies on every day.

Michels & Taylor & Q Hotels gave John great experience of a Management Company and Golf Resort business. At Macdonald Hotels as Regional Managing Director, John looked after the groups 5 Star portfolio including Bath Spa and The Randolph in Oxford.

John joined the owners of Colmore Tang and Seven Capital to create Switch Hospitality. Switch has the ability to manage all of the owner’s hospitality businesses and independently manage other businesses.

“I have worked in every sector of the industry and I have been trusted by a broad range of owners to invest their money in businesses that on every occasion have developed. I believe passionately in doing the right thing and integrity.

I believe that we have the best team of experts at SWHM and we stand apart from our competition as we all manage teams directly and we are all entrepreneurs. “We don’t talk the talk, we walk it!”

John is also a Board member for West Midlands Tourism, The Westside Bid and the UK Hospitality regional board.

With over 25 years’ experience in the hospitality industry Stuart has accumulated an expanse of knowledge in all hotel sectors and has a proven track record of helping businesses improve both sales and profitability. Having started with Travelodge back in 2004 Stuart has worked with many of the key hotel brands including IHG and Hilton, his flair and thought processes are also well suited to independent hotels where the ability to do things differently and not be bound to brand guidelines is key to delivering success. Stuart works closely with many analytical companies to ensure data is readily available to make the right business decisions at the right time.

Stuart says the two key components to his role are to grow the commercial visibility of each business and to ensure that any decision is taken with two key elements in mind, firstly how does it come across to the customer? Secondly, how does this impact the profitability of the business?

Mary-Anne Bowring is the founder of Ringley Group, a multi-award winning property consultancy

established in 1997 and based in Camden Town, London, she also features weekly on Sky TV’s

Property Question Time.

A qualified engineer, property manager, lettings agent and chartered surveyor, Mary-Anne has a

detailed understanding of property assets, specialising in leasehold issues. She leads the team,

remains a practicing surveyor and carries out advocacy and expert witness work, presenting in cases

on service charge reasonableness, recoverability and valuation matters.

Key roles include setting the direction, values and vision that make Ringley a market-leading business;

researching and exploring new markets; and providing strategic guidance and coaching - helping to

develop and support both existing staff and new entrants to the industry.

A passionate consumer champion, Mary-Anne has led Ringley to win a number of prestigious

accolades including a World Skills ‘national training award’, Camden & Islington’s Employer of the

Year, the Property Week RESI Award and The Times Property Awards.

A keen advocate of customer-facing technology, Mary-Anne led development of Ringley’s BlockCare

range of property management software solutions:

- BlockCare 1000 - for Premium Blocks and facilities management

- BlockCare 500 - quality 24/7 management, and

- BlockCare 300 - an innovative online client portal for small blocks of flats

True to Ringley’s brand promise, all service levels provide 100% transparency for residents, giving all

parties instant access to all relevant documentation including live management accounts.

Strongly committed to giving back to and improving the property industry, Mary-Anne has acted as a

Governor of the Institute of Residential Property Management (IRPM) and is on the committees of

both the Association of Residential Managing Agents (ARMA) and the Notting Hill Housing Trust. She

is a consultant to the Federation of Private Resident’s Associations (FPRA) and an ambassador for the

National Apprenticeship Service.

A familiar face within the leasehold sector, Mary-Anne was recognised as Surveyor of the Year at the

Women in Property Awards in 2010.  She is one of News on the Block’s top 100 residential property

people.

It is Mary-Anne’s energy, technical expertise, and determination to see others achieve their true

potential that is behind the Ringley philosophy: Professional advice and great service from brilliant

people - every time.

Since 1997, Mary-Anne has developed the Ringley Group to manage over 10,000 properties, as well as

providing valuation, building engineering and legal services in the leasehold enfranchisement sector.

During this time, she is proud that the Ringley team has saved clients over £2M by taking a practical,

hands-on approach to right to manage, lease extensions and other enfranchisement issues, to directly

benefit flat owners.