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Innovation in Healthcare: Tech and Operations Update

From virtual appointments to the latest technology, what changes do we expect to stick, a year into the global pandemic?

Melisa Byrd

Melisa Byrd

Senior Deputy Director & Medicaid Director

DC Department of Health Care Finance (DHCF)

Lawrence Hamilton

Lawrence Hamilton

COO-Mid-Atlantic Region

Kaiser Permanente

Keith Fine

Keith Fine

Principal

SLAM Collaborative

Joe Ochipinti

Joe Ochipinti

CEO, Mid-Atlantic

UnitedHealthcare

Melisa Byrd

Senior Deputy Director & Medicaid Director

DC Department of Health Care Finance (DHCF)

Melisa Byrd is the Senior Deputy Director / Medicaid Director of the Department of Health Care Finance (DHCF). In this role, Ms. Byrd serves as the principal manager for the District’s Medicaid, CHIP, Alliance and Immigrant Children’s programs. Melisa directs the day-to-day organization, planning, implementation, and evaluation of the programs to ensure compliance with federal and District laws. Melisa advises the DHCF Director on all major policy and budget issues related to DHCF’s health care programs. Previously, Ms. Byrd served as the agency’s Chief of Staff and as the Associate Director of the Office of the Public Provider Liaison.

Prior to returning to the Department as the Medicaid Director in October 2018, Ms. Byrd was a Senior Consultant with Health Management Associates (HMA) where she consulted with public and private entities across the nation on Medicaid, health care reform, and reproductive health.

Before initially joining DC Medicaid in 2008, Melisa served as Policy Advisor to the Secretary of the Louisiana Department of Health. Melisa led the Department’s efforts to expand health insurance coverage to uninsured adults and worked on the state’s efforts to restore and redesign the health care delivery system in the aftermath of Hurricanes Katrina and Rita. Melisa began her career at the National Governors Association in Washington, DC, where she was a policy analyst in the Health Division of the Center for Best Practices.

Ms. Byrd received her Bachelor of Arts in Government from Wofford College in 2000.

Keith Fine

Principal

SLAM Collaborative

Keith, is a Principal at SLAM and serves as the Management lead for the Los Angeles Studio as well as the National Director of Innovation for the firm. Keith combines his unique experiences including construction, technical architect, leadership with his passion for design and innovation forming a very broad and unique perspective. Keith engages challenge with a strong team-building focus that leverages the very best from those around him. Through these networked relationships and exposures, Keith has a unique skill in understanding the interconnected nature of seemingly disparate technologies and strategies and cultivating the development of new and innovative solutions. He holds an Masters of Architecture from Tulane University and is a member of the California Council of the American Institute of Architects.

Joe Ochipinti

CEO, Mid-Atlantic

UnitedHealthcare

Joseph Ochipinti is the CEO of UnitedHealthcare Mid-Atlantic Region and has been in this role since early 2019.

Ochipinti brings over 25 years of health care and financial services experience. As CEO of UnitedHealthcare-Mid Atlantic, he is responsible for UnitedHealthcare’s Employer & Individual business driving growth, quality, profitability and overall performance for health benefit plans that serve more than 2.8million UHC members in Maryland, Virginia, West Virginia and District of Columbia. He is based at UnitedHealthcare’s Columbia, MD office.

Prior to 2019, Ochipinti served as CEO of United Healthcare Gulf States Region (LA, MS, AL) for a little over 3 years. Prior to 2016, Joe served as Chief Growth officer for3 years in the Southeast Region, responsible for sales and membership growth, profitability and account management. He also developed and executed business plans for Small Business, Key Account, Public Sector, Specialty and Individual Exchanges.

Previously, Ochipinti was Vice President of Sales of UnitedHealthcare’s Employer & Individual Gulf States Regionfrom 2009 to 2013, and from 2007 to 2009 he led the company’s medical, pharmacy and specialty product strategy in the Southeast Region.

Ochipinti has servedon the American Heart Association Heart Walk National Executive team since 2015and serves on the local and regional boards of the American Lung Association (ALA). In 2013 he advocated for the eventual passage of Smoke Free New Orleans, which made all workplaces throughout the city smoke-free.He serves on the Economic Council Executive Board and the local March of Dimes Board in DMV.

Joe is a graduate of LaSalle University in Philadelphia with a Bachelor of Arts degree in Industrial Public Relations. He received his Master’s Degree from Webster University School of Business & Technology in St Louisand is a graduate of the Wharton’s School of Business seven-month UnitedHealth Group Executive Development and General Management Program. He and his lovely wife Deirdre, have been married 15 years and have two wonderful children, Alec 11 and Kate 6.

The New Normal: Changes in Building and Design Trends

How are GCs, architects, and developers rethinking the healthcare space?

Kurt Neubek

Kurt Neubek

Health Sector Leader

Page

Brandi Justice, Psy.D.

Brandi Justice, Psy.D.

Facility Director/CEO

Central State Hospital

Bob Gesing

Bob Gesing

Principal / National Healthcare Practice Leader

Trinity: NAC

Jon Hancher

Jon Hancher

Director

DAVIS

Brent Castro
Moderator

Brent Castro

Senior Designer, Senior Associate

EYP

Kurt Neubek

Health Sector Leader

Page

Kurt has been responsible for programming and planning tens of millions of square feet around the globe, including more than six million square feet of hospital, ambulatory, psychiatric and medical office building space. He has provided pre-design services for a multitude of healthcare and educational building types worldwide and is accomplished in a wide variety of analytical, decision-making and facilitating techniques. Kurt has unique strength in the ability to take overwhelming amounts of data—both quantitative and qualitative—and abstract it to easily understood information that supports informed decision-making. Through his significant portfolio of work, pioneering non-architectural applications, and public outreach, he has distinguished himself as an “architect of decision-making.” A frequent speaker on healthcare programming and planning, he is well regarded for his understanding of how healthcare facilities work.

Brandi Justice, Psy.D.

Facility Director/CEO

Central State Hospital

Dr. Justice started her career in Washington, DC, working in the fields of intelligence and threat

assessment. She eventually decided to pursue a career in clinical psychology to fulfill her passion of

working with marginalized groups and individuals. For the past 15 years she has had the pleasure of

working as a clinical psychologist for federal and state corrections, university medical centers, and state

behavioral health facilities. Dr. Justice currently serves as the Facility Director/CEO for Central State

Hospital in Petersburg, Virginia, home to the only maximum security behavioral health facility in the

state. Dr. Justice earned a Bachelor’s degree in psychology from the College of Charleston, a Master’s

degree in Forensic Science from The George Washington University, and Master’s and Doctorate

degrees in Clinical Psychology from Argosy University.

Bob Gesing

Principal / National Healthcare Practice Leader

Trinity: NAC

Bob Gesing has served the healthcare industry for more than 35 years, providing a wide range of data analytics and strategic advisory services as well as programming, planning and clinical design services on over 2,000 engagements for more than 150 healthcare organizations throughout the United States and abroad. Guided by his deep background in analytics and lean operations, Bob is passionate about creating innovative and forward-thinking strategies and Enrich the Lives, Enhance the Value and Ensure the Future of his clients and the communities they serve. Bob’s expertise includes strategic organizational development, market and operational analysis, clinical process of care design, programming and planning, financial pro forma, capital allocation analysis and design. His efforts have helped health systems improve quality, decrease operational costs and effectively plan for the future. Bob serves as the National Healthcare Practice Leader for Trinity:NAC a global healthcare ideation and design firm with offices in Columbus, Los Angeles, Seattle, Spokane and Shanghai.

Jon Hancher

Director

DAVIS

With a career spanning over 30 years and nearly $1 billion worth of projects, Jon’s

preconstruction and construction experience is both diverse and exceptional. He

has seen every aspect of the construction process up close, and as the leader of our

Healthcare Group, he has helped us build some of the most complex clinical projects

in the local industry. Recently, Jon has worked with major healthcare providers such

as Kaiser Permanente, MedStar Health and Inova Health, in addition to critical work

for Children’s National and Whitman-Walker Health, projects he considers the most

rewarding from a community perspective. In a time where healthcare is crucial, we’re

thankful to have Jon leading the charge at DAVIS.

Brent Castro

Moderator

EYP

Some of Brent's earliest memories are of telling everyone that

he wanted to be an architect. He was obsessed with learning

everything about design and how it impacts our world.

Through exploration and experience, Brent found that

architecture speaks to our hearts without asking our permission.

He loved that the built environment could do this through a

building's beauty, ingenuity, or service to the community. For

Brent, there is great power in that.

As an architect, Brent is here to dream, discover, innovate, and

challenge, meeting clients; needs throughout the design

process.

Through work in the healthcare, higher education, and government sectors, Brent has been most

inspired by his clients' service to causes outside themselves. He admires how their leadership positively

affects their culture and communities and thinks it's important to highlight those values through

impactful architecture.

Likewise, Brent believes it's essential to invest in bettering the design and construction industry. He has

served as the elected International Vice President of the American Institute of Architecture Students,

worked nationally as a member of the AIA National Diversity Council, and served eight years on the

Architecture Foundation's Diversity Advancement Scholarship Jury, which he chaired from 2019-2020.

In the coming years, Brent hopes to continue to give back to a profession that has given him so much.

Mid-Atlantic Outlook - Analyzing Today's Development Pipeline

The Mid-Atlantic region has several healthcare projects in the pipeline. How have current effects impacted development timelines, designs, and more?

Don Blanchon

Don Blanchon

CEO

Whitman-Walker Health Systems

Elliott Sellers

Elliott Sellers

Vice President of Investments & Partner

Anchor Health Properties

Eric Fischer

Eric Fischer

Managing Director

Trammell Crow Company

Michelle McGuire

Michelle McGuire

Interim EVP & Chief Strategy Officer

Children's National Hospital

Michael Crawford

Michael Crawford

Associate Dean for Strategy, Outreach, and Innovation

Howard University College of Medicine

Alicia Wilson

Alicia Wilson

VP, Economic Development

Johns Hopkins University & Health Systems

Matthew Sullivan
Moderator

Matthew Sullivan

Managing Director

Cushman & Wakefield

Don Blanchon

CEO

Whitman-Walker Health Systems

My name is Don and I joined the Whitman-Walker Health team in 2006. I am humbled and honored to served as CEO for the Whitman-Walker Health System. I believe in a service leadership philosophy where all employees and volunteers extend dignity, respect, and affirmation to those we care for in community. In my role, I work collaboratively with the Board of Directors and community stakeholders to advance Whitman-Walker as the nation’s leading LGBTQ health care group. My work is strongly influenced by a simple yet powerful principle—health is a matter of equality and social justice. I have lived in Washington, DC for three decades and am a native of Foxboro, MA (home of the New England Patriots). However, soccer is my first true athletic love.

Elliott Sellers

Vice President of Investments & Partner

Anchor Health Properties

Elliott Sellers is a Vice President of Investments & Partner with Anchor Health Properties and serves an integral role in the management of real estate acquisition and development investments. He brings more than five years of healthcare real estate experience overseeing more than $1 billion of closed investments to date. A key member of the Investments team and an active member in the healthcare real estate sector, Mr. Sellers leads business development efforts for the Mid Atlantic, Southeast, Southern California, and Pacific Northwest regions through which he has overseen the acquisition of more than 2.5 million square feet of healthcare real estate investments to-date. As head of the Company’s Washington, DC office, Mr. Sellers provides leadership and guidance to the investment and development platform through sourcing and screening real estate investment opportunities and providing recommendations to institutional equity partners.

A Chartered Financial Analyst (CFA®) charterholder since 2020, he brings a diverse finance knowledge which can be applied to real estate investments and assisting the Company’s clients with complex corporate finance challenges.

Prior to his current role, Mr. Sellers worked in a commercial real estate brokerage firm in Charlotte, North Carolina, with key focus areas including investment sales and debt placement for a wide variety of asset classes. Mr. Sellers holds a BBA degree in finance from James Madison University (JMU) and sits as a committee

member of the inaugural Revista Rising Leaders Council. Mr. Sellers enjoys volunteering in his community and previously served on the Central Virginia American Red Cross Board.

Eric Fischer

Managing Director

Trammell Crow Company

Mr. Fischer is a Principal and Managing Director with Trammell Crow Company and an integral part of the company’s comprehensive healthcare, life sciences and senior living development and investment initiatives. He serves as a national healthcare product specialist for the firm, keeping healthcare development teams across the country stay abreast of national trends and best practices. Additionally, he directly oversees TCC’s MidAtlantic health and life science developments, which currently include the notable 1.0 million square foot McMillan Redevelopment, the Adventist White Oak Medical and Oncology Pavilion, the National Harbor I and II medical office buildings, the John Carlyle Center for Wellness and Healthcare, the Falls Church Center for Wellness, the Balfour at Palisades, and MedStar Georgetown University Hospital’s 970,000 square-foot Medical and Surgical Pavilion.

Mr. Fischer has held various leadership positions in investment management within the healthcare industry since 1986. Prior to joining Trammell Crow Company in 2005, Mr. Fischer led his consulting practice, Fischer Advisory Partners, through the development of a national healthcare energy platform for US Power and also worked on services syndication for the private funding initiatives of hospitals in the United Kingdom and Germany.

Currently, Mr. Fischer serves as Chairman Emeritus for the Urban Land Institute’s Healthcare & Life Sciences Council, as well as numerous Board and civic groups.

Michelle McGuire

Interim EVP & Chief Strategy Officer

Children's National Hospital

Michelle McGuire, M.B.A, is interim executive vice president and chief strategy officer at Children's National Hospital. She is also the vice president of International Affairs. She serves as an adviser to the CEO by providing strategic oversight and ensuring alignment of organizational priorities. Michelle’s responsibilities also include leading special projects for the health system and partnering with members of the executive team on the execution of critical business functions across the organization. In her role as the vice president of International Affairs, she is responsible for developing the comprehensive framework and executing the strategies in partnership with other leaders, ensuring operational and strategic alignment.

Michelle joined the team at Children’s National in 2011 with extensive experience in providing business solutions to Fortune 50 companies. She spent the majority of her career at Deloitte Consulting in New York, where she led engagements in business process improvement, system integration and implementation, strategy and corporate governance. She brings impressive experience as a strategic adviser to C-suite executives to her role at Children’s National and to her work supporting the CEO and his leadership team.

Michelle earned an MBA in finance from NYU Stern School of Business and a bachelor’s degree in economics from Smith College.

Michael Crawford

Associate Dean for Strategy, Outreach, and Innovation

Howard University College of Medicine

Mr. Michael Crawford is the Associate Dean for Strategy, Outreach, and Innovation at

the Howard University College of Medicine and Founding Executive Director of 1867

Health Innovations Project. Mr. Crawford serves as a strategic advisor to the Dean of

Howard University College of Medicine and Vice President of Clinical Affairs and

collaborates with medical science, health, academic, and HU Board leadership to

advance Howard University’s academic, health, and innovation mission.

Prior to Howard University, Mr. Crawford served as the Chief of Staff at Unity Health

Care, Inc., one of the largest health center networks in the United States. Prior to

Unity, Mr. Crawford held leadership positions at Johnson & Johnson,

GlaxoSmithKline, and Gannett Company. Mr. Crawford brings expertise at the

intersection of operations, strategy, digital health, data, innovation, and program

development.

Mr. Crawford serves on numerous national and local committees, including a Member

of the Academy of Health and Robert Wood Johnson Foundation Health Service

Research Learning Community, Member of Robert Wood Johnson National

Commission To Transform Public Health Data Systems, Member of the District of

Columbia Complete Count Committee, Member of New York eHealth Innovation

Advisory Group, Member of American Essential Hospitals Education Committee,

Member of National Minority Quality Forum Advisory Board, and Member of Boys and

Girls Clubs Greater Washington Board of Directors.

Mr. Crawford holds a Master of Healthcare Leadership (MHL) with a concentration in

healthcare administration and management from Brown University, Master of

Business Administration (MBA) from The George Washington University with a

concentration in Strategic Management and Finance, and a Bachelor of Science from

Rider University with a concentration in Marketing Strategy.

Alicia Wilson

VP, Economic Development

Johns Hopkins University & Health Systems

Alicia Wilson is the vice president for economic development at the Johns Hopkins University and Johns Hopkins Health System. She leads a core team driving Johns Hopkins’ strategy and initiatives as an anchor institution in and around Baltimore, and elevating and expanding the institutions commitment to the city through investments in economic and neighborhood development, health care, and education.

Prior to joining Hopkins, she served as the senior vice president of impact investments and senior legal counsel for the Port Covington Development Team, where she was instrumental in securing a $660 million TIF for the $5.5 billion redevelopment. Wilson also held a partnership position at the law firm of Gordon Feinblatt for eight years.

Wilson actively works with charitable organizations and was recently elected chair of the CollegeBound Foundation and, as such, is the first African American and youngest board chair in the 30-year history of the organization.

She holds an undergraduate degree in political science from the University of Maryland Baltimore County, and a juris doctor from the University of Maryland Francis Key Carey School of Law.

Matthew Sullivan

Moderator

Cushman & Wakefield

Matt Sullivan joined Cushman & Wakefield in 2009 and has more than 15 years of commercial real estate experience. He leads the firm’s Mid-Atlantic Healthcare Advisory Practice, providing strategic advisory and brokerage services to physician practice groups, hospital systems, investors in healthcare real estate, insurance providers, pharmaceutical and biotech companies both regionally and nationally. He and his team advise clients with expertise surrounding patient experience, service line projections, payer mix analysis, clinical space utilization and regulatory compliance.

Pre-Recorded Keynote

Dr. Norvell V. Coots

Dr. Norvell V. Coots

President & CEO - Maryland Region, Trinity Health

President & CEO, Holy Cross Health

Dr. Norvell V. Coots

President & CEO - Maryland Region, Trinity Health

President & CEO, Holy Cross Health

Dr. Norvell V. Coots serves as the President and CEO of Holy Cross Health, and the President and CEO of the Maryland Region of Trinity Health. Holy Cross is a $600 Million Health System consisting of Holy Cross Hospital, Holy Cross Germantown Hospital, Holy Cross Health Network, Holy Cross Health Foundation, and the Holy Cross Radiation Treatment Center, all located in Montgomery County. He is currently the Chairman of the Board of Maryland Physicians Care, a Medicaid MCO, and serves on the Executive Committee of the Maryland Hospital Association. He is a member of the Maryland Governor's Covid19 Task Force.

In 2016 he retired from the United States Army as a Brigadier General. His final assignment was as the Commanding General of Regional Health Command Europe, and as the Command Surgeon for the US Army Europe and 7th Army. His previous assignments have included Deputy Commanding General of the US Army Medical Command, the Assistant Surgeon General of the Army, and as the Surgeon General for the US Forces in Afghanistan. From 2008- 2011, he served as the final Commander of the historic Walter Reed Healthcare System and Walter Reed Army Medical Center, in Washington, DC. He is Board Certified in Dermatology, holds a Master’s degree in Strategy from the Army War College, and a certification in advanced healthcare management from the Interagency Institute for Federal Healthcare Executives. His civilian healthcare awards include the Scroll of Merit of the National Medical Association, the 2020 Exceptional Healthcare Executive of the Year award, given by the US-India SME Council, recognition as one of the recipients of the 2018 Distinguished Healthcare Leadership Award from the National Association of Health Sector Executives, and recognition on the 2017 and 2019 Becker's Healthcare/American Medical Association list of 105 Physician Leaders to Know. His military awards and decorations include the Distinguished Service Medal and the Defense Superior Service Medal. He has been awarded the Legion of Honor from France, and is a member of the Order of Military Medical Merit. He is also a member of the American Academy of Dermatology’s Leadership Circle on Volunteerism.

Opening Remarks

James Tucker
Opening Remarks

James Tucker

CEM, Energy Service Business Development

Boland

James Tucker

Opening Remarks

Boland

As an Energy Service consultant, I guide long-term relationships with the C Suite, building owners, Directors, Board Members, and government sectors to identify antiquated business processes and areas of waste to lead sustainability initiatives that improve their business performance, allowing them to focus on their core business. In addition, I provide knowledge and consultation to our customers on the financial drivers, legislation, and requirements for energy-based, financially driven sales throughout the district. With a focus on Environmental, Social, and Governance (ESG) strategies, our projects deliver tangible outcomes that channel operational and energy waste into measurable sustainability actions. Including improved comfort, upgraded infrastructure, and other transformative changes to companies and their communities. My specialties include energy efficiency, guaranteed energy savings projects, district heating & cooling, cogeneration, energy monitoring, project financing, design/build, asset management, and life cycle economic analysis.

Why This Matters

What You'll Learn: 

  • How has COVID-19 changed the way we develop and operate healthcare facilities?

  • How has the pandemic impacted the robust pipeline of new facilities in store for the Mid-Atlantic?

  • What new technological innovations, like virtual appointments, will be part of long-term care

  • How has the construction and design of healthcare facilities changed?

  • How have operations changed in a post-pandemic environment?

How You'll Do More Business: Over the past year, the importance of healthcare --- and proximity to healthcare -- has dominated our conversations and has been top of mind. Now, as the pandemic is better managed, how will the COVID-19 pandemic impact the healthcare industry for the long term. 

Who You’ll Meet: The Mid-Atlantic's top healthcare owners and developers, operators, partners, and more.

What Does Your Ticket Get You: Bisnow events bring together the biggest power players in the industry to identify opportunities, build your network and expand your business. With the largest audience of commercial real estate professionals in the world, no one knows how to help your business more than us. 

Questions about your ticket purchase or interested in sponsoring? Reach out to digitalsummits@bisnow.com for customer support. 

For questions, recommendations, comments, or press inquiries please email our Mid-Atlantic Senior Event Producer, Elizabeth Baker, at liz.baker@bisnow.com 

IN-PERSON EVENT COVID-19 GUIDELINES

DC local regulations for Covid-19 have been lifted as of June 11 and no social distancing is required. Fully vaccinated attendees will not be required to wear a mask.

Venue

Washington Marriott at Metro Center
775 12th St. NW
Washington, DC 20005

Floor: Level B


Self: No self-parking (Self-park garage at 807 12th St NW, Washington, DC 20005)
Valet: $30 for up to three hours

Get Directions

Agenda

Time Activity
12:00 PM
1:00 PM
Registration, Breakfast, and Networking!
1:00 PM
1:45 PM
Innovation in Healthcare: Tech and Operations Update

From virtual appointments to the latest technology, what changes do we expect to stick, a year into the global pandemic?

1:45 PM
2:30 PM
The New Normal: Changes in Building and Design Trends

How are GCs, architects, and developers rethinking the healthcare space?

2:30 PM
3:20 PM
Mid-Atlantic Outlook - Analyzing Today's Development Pipeline

The Mid-Atlantic region has several healthcare projects in the pipeline. How have current effects impacted development timelines, designs, and more?

3:20 PM
4:00 PM
More Networking!