What You’ll Learn 

• How AI voice tech is transforming maintenance operations: Centralize requests, automate ticket triage, and streamline communication, without overhauling existing systems

• What leading operators are seeing in the field: Real-world outcomes from AI adoption, including higher NOI, faster response times, and improved technician efficiency

• Reducing unnecessary emergency calls: How AI helps de-escalate over 20% of requests initially marked as urgent, freeing up teams for true emergencies

• Addressing staffing shortages with AI: Tactics to extend team capacity across centralized and onsite operations without compromising service quality

• AI in action: A live look at how maintenance staff interact with AI-enabled apps in real time

• What to measure and why: Key KPIs to track when evaluating maintenance AI tools, and what meaningful ROI looks like at scale

• Driving team adoption: Best practices for onboarding and getting buy-in from site-level staff to executive leadership

Why This Matters:

With maintenance issues making up more than 40% of resident complaints and a nationwide labor shortage squeezing on-site teams, the multifamily industry is overdue for smarter, scalable solutions. EliseAI’s maintenance app is the first of its kind to pair natural voice interaction with intelligent task routing, reducing manual load, eliminating delays, and increasing resident satisfaction in the process.

This webinar is a ground-level look at how real teams are using EliseAI today to solve one of the industry’s most persistent challenges. If you’re focused on NOI, resident retention, or operational efficiency, this is the tech conversation that directly impacts your bottom line.

For questions, recommendations, comments or press inquiries please email our Director of Event Producer Virginia Baker at virginia.baker@bisnow.com