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Webinar Recording

Speakers and Panels

James Shannon

James Shannon

Chief Product and Technology Officer

essensys

Antony Slumbers
Moderator

Antony Slumbers

Founder

antonyslumbers.co

Rachael Gursky

Rachael Gursky

VP of Customer Experience and Technology

Industrious

Richard Croft

Richard Croft

Executive Chairman

M7 Real Estate

James Shannon

Chief Product and Technology Officer

essensys

James is the Chief Product & Technology Officer at essensys. A natural entrepreneur, serial co-founder and technology leader, he has a passion for creating innovative products in elegant and inspiring ways. He’s responsible for leading the vision and strategic direction of the essensys technology portfolio

Rachael Gursky

VP of Customer Experience and Technology

Industrious

Industrious’ mission is to deliver an amazing day at work for companies of all sizes. The Customer Experience and Technology team is composed of the Hospitality, Facilities, IT, Digital, and Analytics groups that support our internal and external customers and innovate the user experience. The team also provides tenant experience management at the building-level, in partnership with landlords.

Richard Croft

Executive Chairman

M7 Real Estate

Richard Croft is the Chief Executive Officer for M7 Real Estate. He is responsible for the strategic direction of the company, capital raising and leads the real estate fund management function. In this capacity he sits on the GP board and Investment Committees of all of M7’s funds in addition to numerous other M7’s JV boards.

Prior to co-founding M7 Real Estate in April 2009, Richard founded Halverton REIM LLP (subsequently GPT Halverton), a European real estate fund management business which was sold to The GPT Group (an Australian listed property trust) in July 2007. From 2005 to early 2009 Richard was CEO of GPT Halverton which at the time of sale employed circa 180 people across ten European offices and managed €2 billion of assets.

Before his time at Halverton, Richard was International Investment Director of Property Fund Management PLC (now Valad), and was responsible for setting up their international infrastructure, including offices in Amsterdam, Paris, Berlin, Warsaw, Copenhagen and Madrid.

Richard has been involved in over €5 billion of transactions across the UK and Europe during his 25 years of real estate experience.

Why This Matters

What You’ll Learn:

  1. How office tenant requirements are continuing to evolve.

  2. Aligning landlord expectations and tenant needs - what great occupier experience means to both.

  3. The critical tools landlords need to be able to deliver great in-building experience.

  4. The data required and the key role it plays to understand the in-building experience.

  5. How to measure and benchmark success.
     

How You'll Do More Business: As we emerge from lockdown, the post-pandemic era will bring with it tenant expectations that are more demanding than anything we’ve seen before. Tenants need support from landlords in creating amazing places to work, because if workspaces aren’t fit for purpose, talent will jump ship. Therefore, as tenants re-think their real estate strategies, landlords are left with plenty of thinking to do too around how to satisfy these expectations and create these experiences.

This panel will focus on unearthing the components of exceptional occupier experience. What does it look like? What does it involve? How can it be measured? And what are some landlords already doing about it?

Who Attends: Investors, owners, developers, occupiers, brokers, property managers, architects, designers, and advisors.

Why You Should Attend: Bisnow events bring together the biggest power players in the industry to identify opportunities, build your network, and expand your business. With the largest audience of commercial real estate professionals in the world, no one knows how to help your business more than us.

Sponsors

essensys UK LTD