Registration Questions

Call: 202-684-2034
Email: eventregistration@bisnow.com

Request Speaker Information

Speaker Topics

Tell us a Little More

Speakers and Panels

Managing Performance Across Houston’s Evolving CRE Landscape

How demand shifts and rising costs are influencing operations and long-term value

Pauline Houchins

Pauline Houchins

Division President

Asset Living

Lauren Kelch

Lauren Kelch

Property Management Market Leader, Houston

CBRE

Aaron Almanza

Aaron Almanza

VP, Property Management

The Morgan Group

Jamail Virani

Jamail Virani

Partner

Level Capital

Ryan Terrell

Ryan Terrell

Managing Director

Greystar

Candace Burk
Moderator

Candace Burk

VP Central Region

CCS Facility Services

Pauline Houchins

Division President

Asset Living

Within her 24+ years of multifamily experience, Pauline has overseen a range of asset types including new development, stabilized, and value add communities across the United States. She currently oversees $1 Billion in multifamily assets. During her career, Pauline has managed the transactions of more than 50 assets worth over $2 Billion in collective value.

Pauline has extensive experience in the Sunbelt region, including major metropolitan areas that include Atlanta, Austin, Charlotte, Dallas, Houston, Jacksonville, Nashville, Orlando, Raleigh/Durham, Tampa, and Washington D.C.

Aaron Almanza

VP, Property Management

The Morgan Group

Aaron Almanza is a seasoned multifamily professional with over 18 years of experience in the apartment industry. He currently serves as Vice President of Property Management for The Morgan Group, where he oversees a diverse portfolio of Class A assets across multiple markets in Texas and leads strategic operational initiatives to drive performance and resident satisfaction.

Prior to joining The Morgan Group, Aaron served as Senior Vice President of Property Management at Dweck Properties, an owner-operator based in Washington, DC, with a portfolio spanning the District, Northern Virginia, and Maryland. Throughout his career, Aaron has specialized in conventional, market-rate communities while also gaining experience with affordable and workforce housing assets. He has led numerous value-add initiatives, including both in-unit renovations, smart-home upgrades, and common area repositioning projects, aimed at enhancing asset value and NOI growth.

Originally from San Antonio, Texas, Aaron earned his degree from Texas A&M University in College Station, where he studied Recreation, Parks and Tourism Sciences with an emphasis in Hospitality Management, along with a minor in Business Administration. Outside of his professional responsibilities, Aaron enjoys spending time with his family and pursuing outdoor activities such as hunting, fishing, and golfing.

Jamail Virani

Partner

Level Capital

Jamail Virani graduated from Cox School of Business with a BBA in Finance and a BA in Economics from Southern Methodist University. After college, Jamail pursued a career in Investment Banking and moved to NYC where he worked at various positions at Goldman Sachs.

Jamail went on to expand the investment banking footprint for the company in Salt Lake City. While at Goldman Sachs, Jamail did over $4.5B in transactional volume with a focus on equity & debt offerings, M&A, and IPO’s. Since then, Mr. Virani has acted as a manager for multiple commercial real estate funds in Houston, Texas.

Jamail currently is a partner at LXG and is a member of the firm’s Executive, Investment, Business Development and Hospitality committees and focuses on asset acquisition & management, investment & financial management, investor relations & reporting, site selection and qualification and overall business strategy.

Ryan Terrell

Managing Director

Greystar

Ryan Terrell is a Managing Director in Greystar’s Houston region and is responsible for

operational oversight of a portfolio consisting of approximately 18,000 units, overseeing multiple

directors and Regional Property Managers. He is also leads the Houston Client Services team

and is responsible for the continued growth of Greystar’s existing 63,000+ unit portfolio

throughout the region. He advises Greystar’s institutional and private clients pertaining to

potential acquisition and disposition scenarios, anticipated pricing, operations issues, and

current marketing trends. Ryan is also responsible for managing and growing Greystar’s

relationships with key institutional firms nationally.

Prior to joining Greystar, Ryan spent seven years with Hendricks and Partners' Houston office,

where he was actively involved in the sale of more than $1.5B worth of multifamily assets. He is

actively involved with the Houston Apartment Association, where he currently serves on the

Finance Committee, the Political Action Committee, the Board of Directors, and will serve as

President of HAA in 2026. He represents Greystar as an Emerging Leader on the National

Multi-Housing Counsel and is a frequent speaker regarding the state of the multifamily industry

at events throughout the city and state. Ryan is also an active member of the University of

Texas Real Estate Finance and Investment Counsel.

Ryan has an active real estate license through the Texas Real Estate Commission. He received

his bachelor's degree in Government from The University of Texas and resides in Sugar Land

with his wife of eighteen years and two children.

Candace Burk

Moderator

CCS Facility Services

Candace Burk brings two decades of experience in the building services industry and extensive operational leadership, having opened new markets and established offices across the south-central United States in her previous roles. Burk’s relationship-building prowess sets her apart in both business development and team building. In her new role, she will leverage her acumen to drive the expansion of CCS Facility Services’ Texas presence, beginning with Houston, Austin, and San Antonio.

Beyond Amenities: Designing Communities Residents and TenantsActually Stay For

How design, amenities, technology, and community-building drive renewals and build lasting resident and tenant loyalty

Ting Qiao

Ting Qiao

President & CEO

Wan Bridge

Micah Hart

Micah Hart

COO

Rebees Management Company

Seth Eslami

Seth Eslami

COO

Stellar International Commercial Real Estate

Kelly Wheeler

Kelly Wheeler

SVP & Director of Operations & Strategy

Transwestern

Stephani Park

Stephani Park

EVP, Operations

Avenue 5 Residential

Jeremy Yost

Jeremy Yost

CEO

Ironhold Asset Management

Christian Diener
Moderator

Christian Diener

Regional Sales Vice President

Zentro

Ting Qiao

President & CEO

Wan Bridge

Ting Qiao has played a key role in transforming the face of real estate across the state of Texas, disrupting residential community development and redefining what the term “home” means. Founded by Ting in 2016, Wan Bridge is now a leading operator of build-to-rent communities in Texas, with offices and projects throughout the Houston, DFW, and surrounding Austin areas.

Ting believes in a leadership style that focuses on treating people with respect and giving them the support to “work hard, have fun and make a lot of money” while emphasizing the importance of innovation, technology, and team culture. Ting has been recognized as an Ernst and Young Entrepreneur of the Year finalist for the past three years and several Houston Business Journal awards including 2022 Most Admired CEO. Under Ting’s guidance, Wan Bridge has been extended the recognition of many awards including the 2022 TAB Star Award, the 2022 Landmark Award, the 2022 The Fire Award, the 2021 Innovation Award, and Best Places to Work.

Micah Hart

COO

Rebees Management Company

Micah Hart serves as Chief Operating Officer for Rebees Management Company, a

hospitality-driven real estate firm managing a portfolio of mixed-use properties across

Houston and Dallas, properties like Sugarland Town Square, Rice Village, Greenstreet,

and Autry Park.

Micah brings a rare combination of large-scale operational expertise and genuine

hospitality conviction to everything he builds. Before joining Rebees, he served as

Senior Vice President and National Director of Property Operations for Parkway +

Midway, where he oversaw a $3 billion AUM portfolio spanning mixed-use, commercial

office, retail, industrial, multifamily, and non-profit facility management.

At Rebees, Micah leads the operational transformation of the company — building the

teams, systems, and culture needed to deliver property management that goes well

beyond the transactional. He operates from a simple belief: that the most valuable real

estate isn't defined by square footage or amenities, but by the community it nurtures

and the lasting experiences it creates.

Micah is driven by the conviction that mixed-use real estate, done right, becomes more

than a place to work or shop — it becomes an address people are proud to call their

own.

Seth Eslami

COO

Stellar International Commercial Real Estate

Seth Eslami serves as Chief Operating Officer at Stellar International and Asset Manager for 1225 Investments, where he oversees portfolio strategy and operational execution. He is also the Founder of ClarityCastle, a venture focused on innovative real estate solutions.

With a background in civil engineering and professional experience spanning three continents, Eslami brings a globally informed perspective to the built environment. His career is defined by a focus on efficiency—both in financial structures and construction methodologies. Notably, he structured and managed the first PACE (Property Assessed Clean Energy) project in Texas, a milestone that demonstrated how innovative financing can drive energy-efficient development. To date, he has closed more than $20 million in commercial real estate transactions.

Eslami's approach is rooted in practicality. He advocates for the adoption of prefabricated, modular, and smart space solutions as a means to reduce construction waste, shorten project timelines, and lower environmental impact. He views sustainability not merely as an environmental goal, but as a direct contributor to net income and long-term operational success.

In addition to his operational roles, Eslami is deeply engaged in industry leadership. He serves as Chair of the U.S. Green Building Council (USGBC) Gulf Coast Region. He is also a Board Member of the BOMA Foundation and a member of the Legislative Advisory Board for BOMA Houston, where he contributes to shaping policy, education, and standards for the commercial real estate sector.

Kelly Wheeler

SVP & Director of Operations & Strategy

Transwestern

Kelly serves in multiple capacities as the Asset Services team leader for Transwestern’s Houston office and Central Texas Region. She is the single point of contact for select clients - ensuring consistent, elevated service delivery across geographies, supporting strategic property initiatives, capital planning and deployment, amenitization and tenant experience programs, and tactical property operations.

Kelly strategically focuses on differentiating Transwestern by leveraging the power of the family of companies across the firm to provide clients with unsurpassable real estate solutions.

Kelly has 18 years of experience in commercial property management in the Houston area. She has managed noteworthy properties such as 5 Houston Center, 1000 Main, Bank of America Tower, and the Memorial Hermann Memorial City Medical campus. Kelly built and led the Transwestern team that commissioned Bank of America Tower in 2019.

Kelly is currently engaged as a national single point of contact for Beacon Capital Partners across all Transwestern-managed assets and supports multiple teams in a range of asset classes, including office and life sciences real estate.

Stephani Park

EVP, Operations

Avenue 5 Residential

Stephani began her Texas multifamily career in 1987, and has overseen performance for pre-development, lease-up, stabilized, value-add, and new construction assets, as well as properties undergoing extensive renovations. She possesses experience in generating comprehensive budgets, creating and analyzing detailed financial reports, crafting strategies to improve NOI and revenue growth, conducting market analyses, executing effective marketing plans for lease-up and underperforming assets, leading product positioning strategies, increasing property operational efficiencies, managing asset acquisitions and dispositions, and training, mentoring, and coaching associates. Prior to joining Avenue5, Stephani served in portfolio leadership roles for Roscoe Property Management, Oden Hughes Management, and Riverstone Residential Group. She currently holds a certified apartment portfolio supervisor designation, and is a licensed Texas real estate broker.

Jeremy Yost

CEO

Ironhold Asset Management

Jeremy Yost is a decorated U.S. Navy veteran and visionary real estate developer with a commanding record of leadership, growth, and community impact. During his four years of active duty, he was named Sailor of the Year twice for his command and was a two-time runner-up for Blue Jacket of the Year for Navy Region Midwest. While serving, he earned his Bachelor’s Degree in Management from the University of Phoenix—an early demonstration of his relentless drive and discipline.

Mr. Yost advanced his education by attending the graduate school of technology at Eastern Illinois University and completing his MBA from Michigan State University. Since founding his first real estate venture in 2009, he has grown into a leading force in affordable and supportive housing, senior living, and hospitality across Illinois and Indiana—successfully overseeing the development of more than $200 million in real estate assets.

He currently serves as Managing Partner of Innovative Development Partners, LLC and leads Yost Management Services, Inc., which operates 24 multifamily housing communities, multiple assisted living facilities, and the Hilton Garden Inn and McKenna-Yost Convention Center.

Beyond business, Mr. Yost is a Master Mason at Masonic Lodge #35 in Charleston, Illinois, and is deeply committed to civic service. He sits on the boards of Illinois Affordable Housing, NFP, Illinois Housing Council, Affordable Assisted Living Coalition (legislative committee), and the South Central Continuum of Care. His previous leadership roles include the Eastern Illinois University Panther Club Executive Board, Chair of Fundraising for EIU Athletics, Charleston Area Chamber of Commerce Board, and Finance Officer for American Legion Post 93.

His accolades include EIU Panther Club's Rookie of the Year, Biggest Catch Fundraiser (twice), and Partner of the Year by the Coles County Council on Aging. His work and leadership have been featured in CEO Magazine, E! Online, The Daily Caller, OK! Magazine, Reuters, and most recently as one of the Top Leaders on Fox 5 San Diego.

In recognition of his significant contributions to supportive housing development, Mr. Yost was honored with the Supportive Housing Developer Recognition of Service award at the 2025 Home Illinois Summit.

Mr. Yost resides in Charleston, Illinois, where he proudly raises his children and continues to invest in the future of his community.

Remarks From The Podium

Sherif Hassan

Sherif Hassan

Director

am:pm

Sherif Hassan

Director

am:pm

Sherif Hassan is a Director at am:pm, an AI-native Work Intelligence platform built for real estate operations. Based in Texas, he works with property management firms across North America on how AI can help teams handle growing operational complexity, preserve institutional knowledge, and improve consistency across portfolios.

Sherif will share why the future of property operations is less about replacing people, and more about giving teams the context and systems they need to operate at scale.

Why You Should Attend this 2026 Houston Property Management Event

What We'll Cover:

  • How rising operating costs and shifting demand are reshaping property management strategy across Houston's multifamily, office, and mixed-use portfolios

  • Where migration trends and renter-by-choice households are driving the next wave of multifamily and build-to-rent demand across Katy, The Woodlands, Sugar Land, and Houston's master-planned suburbs

  • How Houston's office owners are repositioning commodity towers, leaning into boutique and owner-user environments, and reframing tenant experience as a retention strategy

  • How mixed-use destinations like Autry Park, Rice Village, and Greenstreet are integrating retail, residential, and office uses into true amenity layers, and what it takes to operate them at scale

  • What managing institutional office and life sciences portfolios across Houston's downtown towers and medical campuses looks like as tenant priorities continue to shift

  • How AI-powered platforms, self-service tools, and data-driven operations are transforming resident and tenant experience while reshaping staffing models across dispersed Houston portfolios

  • How thoughtful design, identity-based programming, and community-building strategies are driving renewals, reducing turnover, and protecting long-term asset value across Houston's multifamily and mixed-use communities

How You'll Do More Business: Join Bisnow for a focused look at the forces reshaping property management and real estate operations across Greater Houston. As markets soften and capital partners grow more involved in performance metrics, owners and operators across multifamily, retail, and office are under pressure to protect NOI and prove that how a property is managed is just as important as what was built.

Bisnow brings together Houston's top owners, operators, developers, and investors to tackle the real questions: how AI and enterprise technology are elevating service across every asset class; how mixed-use done right turns complementary uses into each other's greatest amenity; and how the most successful operators are driving renewals through genuine, identity-centered community building rather than aimless programming. This is where demand, operations, and long-term asset performance connect.

Who You'll Meet: 

  • Multifamily and build-to-rent owners

  • Property management executives and regional operators

  • Asset managers and investment managers

  • Developers expanding suburban rental communities

  • Proptech providers and operational technology leaders

  • Brokers, lenders and capital partners focused on rental housing

Why You Should Attend: Bisnow events convene the most influential leaders in commercial real estate to identify opportunities, build meaningful connections, and drive business growth. With the largest audience of commercial real estate professionals in the world, Bisnow delivers unmatched access to the people, projects, and insights shaping the market. Join us for a focused look at the Houston Property Management market and the strategies defining its next phase of growth.

Questions about your ticket purchase or interested in sponsoring? Reach out to customerservice@bisnow.com for customer support.  

For venue/location questions or to request disability-related accommodations, please contact claire.arhens@bisnow.com no later than 7 business days before the event.

For speaker recommendations or press inquiries please email our Texas event producer Carissa Batson at carissa.batson@bisnow.com.

Houston Property Management News & Projects

Agenda

Time Activity
1:00 PM
2:00 PM
Breakfast & Networking
2:00 PM
2:45 PM
Managing Performance Across Houston’s Evolving CRE Landscape

How demand shifts and rising costs are influencing operations and long-term value

2:45 PM
3:00 PM
Break & Networking
3:00 PM
3:55 PM
Beyond Amenities: Designing Communities Residents and Tenants Actually Stay For

How design, amenities, technology, and community-building are drive renewals and build lasting resident and tenant loyalty

3:55 PM
4:30 PM
Closing & Networking

PS - Want the attendee list for free?

Biscred gives you access to 6.1 million commercial real estate contacts and powerful filters built for CRE: search by industry, asset class experience, property count, job seniority, metros, and more. Book a demo today and get the attendee list for free when you mention this promotion.