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Speakers and Panels

Tenant-Centric Management: Elevating Experience and Retention

Stephen White

Stephen White

EVP, Property Management

Centennial Real Estate

Heidi McNeill-Mansoori

Heidi McNeill-Mansoori

VP, Property Management

Younger Partners

Joe Zylka

Joe Zylka

CEO

Apis Advisors

Sarah Turner

Sarah Turner

SVP

J Street Property Services

Jason McLean

Jason McLean

Sr. Regional Director

Hotwire Communications

Sherif Hassan
Moderator

Sherif Hassan

VP, Strategic Partnerships

Re-Leased

Joe Zylka

CEO

Apis Advisors

Joe Zylka is Managing Partner at Apis Advisors, where he oversees all aspects of investment strategy, capital management, and property and asset services. With more than 25 years of experience across residential, multifamily, and commercial real estate, Joe brings a unique blend of operational discipline and investment insight to the firm’s platform.

Over the course of his career, Joe has been directly involved in the acquisition, construction, and management of over 2,000 single-family properties, more than 10,000 multifamily units, and over 100 million square feet of commercial product. His expertise spans capital allocation, asset and property management, project execution, and stakeholder relations—building a track record of aligning strategy with performance across complex real estate portfolios.

Joe is a Certified Property Manager (CPM) through the Institute of Real Estate Management (IREM), where he also serves on the Governing Council, and he has earned the Accredited Management Organization (AMO) designation. He is an active member of the National Association of Realtors and the North Texas Commercial Association of Realtors and The Real Estate Council where he focuses his efforts on mentoring young professionals in DFW.

Beyond the industry, Joe serves his community through the Rockwall School Board, Rockwall Helping Hands, and the North Texas Food Bank. He and his wife, Krissy, live in Rockwall, Texas with their three daughters.

Jason McLean

Sr. Regional Director

Hotwire Communications

Jason McLean is an accomplished telecom industry professional with more than 20 years of experience and a stellar track record of providing network technology and telecom services. His expertise extends to building strong relationships with community associations, providing innovative solutions tailored to meet their needs. Additionally, Jason is highly proficient in the process of deploying telecom service, overseeing projects from the initial construction phase through to the successful powering on of services.

Sherif Hassan

Moderator

Re-Leased

Sherif Hassan, VP of Strategic Partnerships North America at Re-Leased, brings over a decade of experience in the real estate and software industries. As a solutions-focused strategist, Sherif leads a dynamic team dedicated to empowering property owners and managers with cutting-edge technology. His expertise in streamlining operations, enhancing portfolio visibility, and driving value enables clients to optimize performance. Sherif’s forward-thinking approach also fosters long-term, positive relationships between owners and tenants, ensuring sustainable growth and success in a competitive market.

Boomtown DFW: Managing Amid Record Growth and Market Headwinds

Sandi Scott

Sandi Scott

Director of Property Management

Weitzman

Brandon Shorter

Brandon Shorter

Director Operations, Management Services

Hines

Tiffany Marano

Tiffany Marano

Managing Director, Property Management

Stream Realty

Julianna Brooks

Julianna Brooks

VP

Bradford

Barry Goldstein
Moderator

Barry Goldstein

CEO

Tillman Digital Cities

Sandi Scott

Director of Property Management

Weitzman

Sandi Scott, CSM, CPM, a commercial real estate professional with more than 20 years of experience, is Senior Vice President and Director of Property Management for the Dallas-Fort Worth office of Weitzman. In D-FW, Scott is responsible for overseeing and managing the day-to-day operations of Weitzman's Dallas-Fort Worth commercial property portfolio. Scott's work with the company has also included training duties and management responsibility for a portfolio of retail centers in the Dallas-Fort Worth area. Scott also has commercial real estate property management experience with Direct Development, where she oversaw the asset management and landlord representation functions for the company's portfolio of retail properties in the Dallas area. In addition, her management experience includes the management of more than 800,000 square feet for Transwestern Commercial Services.

Barry Goldstein

Moderator

Tillman Digital Cities

Barry Goldstein is an accomplished global executive with more than 30 years of strategic

leadership experience, including over 25 years in the hospitality sector. Widely recognized as a

transformative leader, Barry excels at driving revenue growth and delivering measurable results

by aligning sales, marketing, digital, and technology functions. His leadership is defined by a

proven ability to navigate complex organizational change, foster influential relationships, elevate

customer experiences, and consistently achieve strong financial outcomes.

Throughout his career, Barry has led organizational turnarounds by establishing clear strategic

direction, enhancing operational performance, and leveraging innovation and technology to fuel

sustainable growth. His forward-looking mindset has enabled companies to outperform in highly

competitive and rapidly evolving markets.

Most recently, Barry served as CEO of Arch Amenities Group, a premier provider of amenity

management and consulting services for residential and commercial real estate, hotels, resorts,

and private clubs. He has also held senior executive positions at Wyndham Hotels & Resorts,

Starwood Hotels, Cisco Systems, and Panasonic. Barry holds a Bachelor of Science from

Columbia University and is a graduate of the Executive Management Program at Harvard

Business School.

Opening Remarks

Jade Allen

Jade Allen

CRE Technology Solutions Consultant

Re-Leased

Jade Allen

CRE Technology Solutions Consultant

Re-Leased

Jade is a commercial property software expert with over 10 years in the real estate industry. Her extensive background working with property owners and operators has given her valuable insight

into the challenges they face in today’s rapidly evolving market.

Jade is dedicated to helping clients work smarter—streamlining operations, enhancing tenant relationships, and optimizing property performance. Approachable and knowledgeable, she’s always

eager to connect, share ideas, and explore solutions. Be sure to meet Jade at the event—she’s excited to learn about your goals and discuss how she can support your success in commercial property management

Why You Should Attend CRE This Property management focused Dallas-Fort Worth Event

What You’ll Learn 

  • DFW’s Unprecedented Growth: The Dallas-Fort Worth metroplex is topping national charts for real estate prospects, with experts citing strong post-pandemic recovery and demographic expansion (DFW now exceeds 8 million people and counting). Hear what this boom means on the ground: new buildings coming online, out-of-state investors flooding in, and intense competition for talent and tenants. The discussion will set the stage by acknowledging the “good problems to have” – high demand and development – while probing the stresses rapid growth places on property management teams.

  • Rapid Tech Adoption & ROI: How smart analytics, chatbots, and automated workflows are boosting efficiency in leasing, maintenance, and energy management – and ways to measure the ROI on these tools.

  • Tenant Retention and Attraction Tactics: In a competitive market, the pressure is on property managers to both keep existing tenants and attract new ones. The conversation will highlight strategies being used across DFW: for offices, landlords are investing in amenity upgrades and hospitality-level services to lure companies back into leases ; in multifamily, managers are focusing on resident events and perks to stand out in a crowded rental market; in retail, there’s a trend toward curating experiential tenants and local brands to drive foot traffic. Hear which tactics are proving most effective and how property managers coordinate with leasing teams and ownership on these efforts.

  • Human Touch in a High-Tech World: Even as automation accelerates, the consensus is that technology should augment, not replace, the human element. Explore how property managers can use tech (e.g., tenant experience apps, AI assistants) to enhance service delivery while continuing to build personal relationships and trust with tenants.

  • Future Outlook & Agility: Is DFW’s boom sustainable? Given projections of another ~11.5% population increase in the next five years, most are bullish on long-term demand – but there may be short-term adjustments as the market digests new supply. We’ll consider scenarios such as an economic cooldown or continued growth, and how property managers can remain agile either way. 

Why This Matters:

The Dallas-Fort Worth metroplex isn’t just growing—it’s transforming at a pace that’s rewriting the playbook for property management. With a booming population, record-setting development, and shifting tenant expectations, the operational stakes have never been higher. Property managers are being asked to do more with fewer resources, whether it’s overseeing a new lease-up in Plano, managing rising costs in a legacy Dallas office building, or enhancing tenant experience in a suburban retail center. Simultaneously, the rapid rise of PropTech and AI presents both a solution and a challenge: implement the right tools and gain a competitive edge, but misstep and risk alienating tenants or burning out teams. The Dallas Property Management Summit brings together the region’s top minds—those on the ground and in the C-suite—to explore what’s working, what’s next, and how to stay ahead.

For questions, recommendations, comments or press inquiries please email our Senior Event Producer Virginia Baker at virginia.baker@bisnow.com

To request disability-related accommodations, please contact ally.ganaway@bisnow.com no later than seven business days before the event.

Agenda

Time Activity
1:00 PM
1:50 PM
Registration, Networking, & Breakfast
1:50 PM
2:00 PM
Welcome & Opening Remarks
2:00 PM
2:45 PM
Tenant-Centric Management: Elevating Experience and Retention

How DFW property managers are enhancing amenities, service, and community to keep tenants happy.

2:45 PM
3:30 PM
Boomtown DFW: Managing Amid Record Growth and Market Headwinds

Adapting property operations to North Texas’s explosive growth, high supply, and economic shifts.

3:30 PM
4:00 PM
Post-Panel Networking

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