Any customer who has purchased a ticket to Escape and needs to cancel for any reason including, but not limited to, a personal matter, a scheduling conflict or force majeure, the attendee must inform Bisnow of the change via email at escape@bisnow.com. Cancellations will be subject to the following terms:
Cancellations filed on or before September 4, 2026 will receive a full refund less a $300 credit card processing fee.
Cancellations before October 2, 2026 will receive a 50% refund.
Refunds will not be issued after October 2, 2026 except in the case of any government-issued travel restrictions preventing travel to the event. Subject to Bisnow approval, you may send someone comparable at your firm at no charge.
