faqs-sponsor faqs-email faqs-general faqs-billing
faqs-events faqs-subscription faqs-careers faqs-contactus


How can I advertise on Bisnow's e-pubs?
Click here to find your local sales rep and give 'em a ring!
How can I sponsor a Bisnow event?
Give us a call! Click here for your local rep.

event faqs

I have a question about an event I'm attending, who should I contact?
Please email eventregistration (at) bisnow.com, give them: The Event Name, Your City, Date of the Event, and your question and they will get back to you as soon as possible! If it is an event emergency please feel free to call our event line 202-293-0370.
How do you choose your speakers?
We search out the top industry pros in the field, focusing on the experts in whatever topic the particular event focuses on. We also have a paid moderator position. Contact your local sales rep for details.
What is your event refund policy?

We offer full refunds within 24 hours of purchase. After the 24-hour window, your purchased tickets are non-refundable but are transferable if you contact us at eventregistration (at) bisnow.com at least 12 hours before the event is scheduled to begin. We offer our attendees the option to send someone else in place of the original person that the ticket was purchased for, or we’re happy to give you credit to put toward a future event. An event credit will equate to the dollar amount you paid for your original ticket(s) and can be applied to any national Bisnow events. Your event credit is good for 365 days.  

Visit www.bisnow.com/events to view upcoming events!
How often do you throw events?

We throw over 250 events per year. This breaks down to approximately 1-2 events in each city we’re located in per month, with the exception of Washington DC, where we throw 6-10 events per month.

If I can no longer attend an event, but I have a colleague or friend I'd like to send in my place, what should I do?

Simple! Just email eventregistration (at) bisnow.com and let them know, the name, company and email of the person attending in your place or you can just send them in your place to the event, have them grab your nametag at registration and have the person manning the computer make the switch on site. 

I accidentally registered for the wrong event - how can I fix this?

Email eventregistration (at) bisnow.com the Event Name, City and Date of the Event that you accidentally registered for and let them know the Event Name, City and Date of the Event you would like to be registered for. The more information you can give us the better!

How long will it take for eventregistration (at) bisnow.com to get back to me?

Great question! All emails are answered in the order in which they are received and we do our best to answer all emails as quickly as possible. We do get an abundance of emails and questions (especially, during heavy event weeks). It should take us no longer than 2 business days to get back to you. If for some reason, your email is not answered in a timely fashion, please shoot us another email! If it is an event emergency please feel free to call our event line 202-293-0370.

Can I register for the event at the door?

In most cases, yes! Registration is usually $10 more at the door, than the last price listed online. There are a few instances, that our events are limited and do sell out, and we will not be selling tickets at the door, we just can't help it that we're popular.


email faqs

Not receiving newsletters?

To help ensure that your Bisnow newsletters are always delivered to your inbox, please open your e-mail right now, and add newsletter@bisnow.com to your email address book, contacts or safe senders list.

 

For instruction on how to do this, please choose your e-mail provider/program:

 

Microsoft Outlook

Microsoft Outlook users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Outlook 2003:

From the Tools menu, select Options

Click the Junk E-Mail button

Click the Safe Senders tab

Click the Add button

Enter bisnow.com in the text box provided, and click OK

 

Outlook 2007:

From the Actions menu, select Junk Email

Click the Junk E-Mail Options

Click the Safe Senders tab

Click the Add button

Enter bisnow.com in the text box provided, and click OK

 

For more help, see the Outlook help site.

 

AOL/AIM

Login to http://mail.aol.com/

Click on Contacts on the left-side navigation menu

Click on New on the top navigation bar, then New Contact

For E-mail, enter newsletter@bisnow.com

Click Save at top

For more help, see the AOL help site.

 

Comcast

Comcast users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Login to http://www.comcast.net/qry/goto?app=mail

Click on Address Book link in the left-side menu

Click Add Contact at the top of your Address Book

For E-mail, enter newsletter@bisnow.com

Click Add

For more help, see the Comcast help site.

 

Cox.net

Cox.net users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Login to http://webmail.cox.net/

Go to the WebMail Inbox window.

Click Addresses

Under Addresses: All, click New Contact.

For Display Name, enter Bisnow 

For E-mail, enter newsletter@bisnow.com

Click OK.

For more help, see the Cox.net help site.

 

Earthlink

Earthlink users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Login to http://webmail.earthlink.net/

Click on the Address Book link

Click the Add button.

For E-mail, enter newsletter@bisnow.com

Click the Save button at the bottom of your screen

For more help, see the Earthlink help site.

 

Gmail

Gmail users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Login to http://www.gmail.com/

Click Contacts along the left side of any Gmail page

Click Create Contact

For E-mail, enter newsletter@bisnow.com

Click Save

For more help, see the Gmail help site.

 

Hotmail/MSN

Hotmail and MSN Users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

Login to your Hotmail or MSN account

Click Options

On the left side of the page, click Mail, and then click Junk E-Mail Protection

Click Safe List

Enter bisnow.com in the field provided, then click Add

For more help, see the Hotmail/MSN help site.

 

Yahoo

Yahoo Users: Follow these instructions to ensure that your Bisnow newsletters are always delivered to your inbox.

 

For the older-style Yahoo mail, follow these directions:

 

Login to http://mail.yahoo.com/

Click the Addresses tab

In the Quick Add Contact section at bottom, for E-mail enter newsletter@bisnow.com and then click the Add button

 

And for the new Yahoo mail, try this:

Login to http://mail.yahoo.com/

Click on Contacts in left-side menu

Click Add Contact at top

For E-mail, enter newsletter@bisnow.com

Click the Save button at top-right

If you ever find a Bisnow e-mail in your Yahoo Bulk mail folder, open it and click the Not Spam button.

 

Other

Other Programs/Providers: If you are subscribed to Bisnow, but are not receiving the e-mails, your Internet Service Provider (ISP) or company is blocking them, perhaps because they think Bisnow is junk mail.

 

What you can do to fix this:

Get in touch with technical support at your ISP or company and explain the problem. If they are blocking e-mail from Bisnow, ask them to stop. One way they can do this is to place the following on an e-mail "safe list":

bisnow.com

newsletter@bisnow.com

 

209.167.231.15

204.92.31.159

204.92.31.160

204.92.31.161

 

Some web-based e-mail systems allow you to set your own safe list. Look for it in the settings section, and add "bisnow.com" (without the quotes.) If you have to enter a complete address, use "newsletter@bisnow.com". Some e-mail systems, such as AOL 8.0, require a sender to be in your address book to keep the e-mail from diverted to a junk mail folder. If your system is like this, add "newsletter@bisnow.com" (without the quotes) to your address book.

 

If all else fails, try signing up under another internet account, or consider changing ISPs to a provider that does not block your e-mail.

Still having problems? Contact us at helpdesk (at) bisnow.com


subscription faqs

How do I sign up?

Visit our subscribe page or click here. Enter your email address and select all of the e-pubs you’d like to receive and then click the button at the bottom of the page “Subscribe.” 

How do I change the email address at which I receive the newsletter?

Email circulation@bisnow.com and someone will switch your account information immediately.

How do I unsubscribe from one or more editions?

Click “unsubscribe” link located at the bottom of every Bisnow e-pub and we’ve detailed out full instructions for you.

Privacy? Will you ever sell or share my information?

We wouldn’t think of it! Click here to read our privacy policy.

How can I unsubscribe from just the event blasts while still receiving newsletters? Vice Versa.

Open an event blast (those emails you get that only give info about one particular event) and click “unsubscribe.” Follow the instructions on the screen. 

I am not receiving the email newsletter for which I am signed up

Make sure to add newsletter (at) bisnow.com to your address contacts. This ensures that your email engine is not assuming we are spam. 

If you still are not receiving the newsletter contact helpdesk (at) bisnow.com. They should be able to get you all fixed up and good as new!


general faqs

How can I search for a specific story?

Visit our Archives page located in our website’s footer, or you can click here. Then, type a search word or phrase and click “search.” Rinse and repeat if your search words don’t pull of the article you’re looking for.

What are your revenue streams?

We bring in revenue from advertising, event sponsorships, and ticket sales to our events. All these allow us to provide our e-pubs free of charge. If you would like to talk to a rep about sponsoring Bisnow, click here. ​

What kind of company is Bisnow?

Bisnow is a new media company that focuses on producing local business-focused e-publications and events. 

Who reads your publication?

We have a diverse readership of industry professionals. We pride ourselves on reaching many C-level executives. Take a look at our sponsorship page for a more comprehensive readership breakdown. 

Will you share my info with 3rd parties?

Absolutely not.

Sharing your info is against our oath as Jedi knights. 

Is a tomato a fruit or a vegetable?
It's a fruit.
What was Elvis’ favorite sandwich?

Elvis was a man known for his appetite and his excess. His favorite sandwich was a variant of peanut butter and banana. The recipe called for an entire loaf of bread to be hollowed before spreading peanut butter, caramelized bananas, honey, and thick cut bacon. The whole thing was then cooked on a griddle. 

Does Bisnow support a unified field theory?
No.
How many toes does a three-toed sloth have?

Twelve.


career faqs

How do I apply for a job not listed?

Shoot an email over to careers (at) bisnow.com! We’re always looking for great talent, and we’ve been known to create new jobs for people who are total rock stars.

Do you offer internships?

Yes! Shoot an email over to careers (at) bisnow.com to apply.

I applied, but I haven’t heard back. Who should I contact?

We will do our very best to respond to applicants who are potentially qualified for the position applied. However, you are welcome to email us to follow-up at careers (at) bisnow.com. We cannot promise to reply to all applicants (though we wish we had the time to!), but we are very appreciative of your interest in Bisnow!


editorial faqs

How do you get your stories?

We have a crack squad of reporters who hunt down leads and news in their cities. If you would like to contact your local reporter, their email address is at the bottom of their respective issues.

Are stories paid for?

The only stories that are sponsored are clearly labeled as “Thought Leadership Piece” or “Meet Our Sponsor” and will have a red outline around the article. The rest of our stories are not paid for.

How do I contact your reporter to submit story ideas

If you would like to contact your local reporter, their email address is at the bottom of their respective issues. If you need more info or have a national story you can email editorial (at) bisnow.com.


billing faqs

What’s your Tax ID number?
Email accounting (at) bisnow.com for a copy of our W-9.
Where do we send payments?

Mail checks to:

Bisnow LLC

PO Box 33217

Washington, DC 20033-3217.

When is my payment due?

Invoices are payable upon receipt. After 30 days the account is considered a non-payment status. 


contact faqs

How do I contact you?

If you still don’t have an answer to your question, please throw us a line at info (at) bisnow.com or call us at 202.293.0370. Or, click here to visit our full listing of contacts.